Information Security and Infrastructure Partners
Supporting your team of IT professionals may go beyond services. At times, that a sophisticated hardware or software needs to be provisioned, Digital Controls' Technology Services Group is in the position to provide expert consultation and guidance for recommending the gear that would be appropriate for your business environment and culture.
The Technology Services Group rely on a variety of different partnerships to ensure your expectations are met. Depending on the level of fulfillment, we have categorized our partnerships into 3 subgroups depeneding on the level of energy and overhead required to development a solid knowledge base that allows us to provide your the proper expertise.
We rely on established partners to provide the hardware and software to guarantee success. Our service & support team cross-train extensively with our Strategic Vendor Partners to ensure that we continue to deploy and support the products and services critical to your success.
Strategic Partners
Strategic Partners lead the market with innovative hardware and software technology products. They are the leaders we've selected to leverage at the foundation of our product and service offerings.
We made the committment to maintain the highest level of vendor certification and training, so the level of service you receive continues to exceed your expectations. A full suite of staging, installation, and continued support services are available for Strategic Partner solutions.
Tactical Partners
Tactical Partners offer a specific technology that customers require - or have commodity type products that offer a lower price to performance. We maintain an in depth familiarity with Tactical Partners without a formal certification being a requirement. We provide a limited offering of staging, installation and post-sale support for Tactical Partners offerings.
Indirect Partners
Staging, installation, and post-sale support is not readily available, but we will provide and interface between the customer and manufacutrer for required services.